Privacy Policy

The UnSwung Heroes Limited are committed to protecting and respecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This Privacy Policy explains how we collect, use and protect your personal data when you visit our website, contact us or engage our services.

Effective Date: 26.05.26
Last Updated: 26.05.26

1. Who We Are

The UnSwung Heroes Limited are a London-based live entertainment company providing professional music services for weddings, corporate events, private functions, festivals and live events across the UK and Europe.

Contact Details:

Email: theunswungheroes@gmail.com
Website: theunswungheroes.com

2. What Data We Collect

We may collect and process the following types of personal data:

Information You Provide Directly

  • Name

  • Email address

  • Phone number

  • Event details

  • Venue information

  • Billing information

  • Any information submitted through contact forms or enquiries

Information Collected Automatically

When visiting our website, we may collect:

  • IP address

  • Browser type and version

  • Pages visited

  • Device information

  • Website usage data

3. How We Use Your Data

We may use your personal data to:

  • respond to enquiries

  • provide quotes

  • manage bookings

  • communicate regarding events

  • issue contracts and invoices

  • improve our website and services

  • maintain internal business records

  • comply with legal obligations

We do not sell personal data to third parties.

4. Legal Basis for Processing

We process personal data under the following lawful bases:

  • Consent

  • Contract

  • Legitimate Interests

  • Legal Obligation

5. Data Storage & Security

We take appropriate security measures to protect personal data from unauthorised access, misuse or loss.

Information may be stored:

  • on secure email systems

  • within internal booking systems

  • on secure cloud storage platforms

  • within password-protected business systems

We retain information only for as long as reasonably necessary for business, accounting and legal purposes.

6. Sharing Your Data

We may share relevant information where operationally necessary with:

  • musicians performing at your event

  • sound engineers

  • venues or event coordinators

  • trusted business service providers

All third parties are expected to handle data securely and appropriately.

7. Cookies & Website Tracking

Our website may use cookies or analytics tools to:

  • improve website performance

  • analyse website traffic

  • improve user experience

You can manage cookie settings through your browser preferences.

8. Your Rights

Under UK GDPR, you have the right to:

  • access your personal data

  • request correction of inaccurate data

  • request deletion of your data

  • object to processing

  • request restriction of processing

  • withdraw consent where applicable

To exercise any of these rights, please contact us directly.

9. Third-Party Links

Our website may contain links to third-party websites.

The UnSwung Heroes Limited are not responsible for the privacy practices or content of external websites.

10. Changes to This Policy

We may update this Privacy Policy from time to time.

Any updates will be published on this page with an updated revision date.

11. Contact Us

If you have any questions regarding this Privacy Policy or how your data is handled, please contact:

The UnSwung Heroes Limited
Email: theunswungheroes@gmail.com
Website: theunswungheroes.com

We are happy to help with any privacy-related queries.